Expert Support for OpenVMS

Available When You Need It

Third-Party OpenVMS Support

When vendor support ends, Salem Automation keeps your OpenVMS environment secure and reliable, across VAX, Alpha, Integrity, virtualized, or hybrid multi-site deployments. With 35+ years of average team experience, you connect directly with senior engineers, resolving most issues on first contact.

Support Built Around Your Environment

OpenVMS deployments vary widely, from single-system setups to complex, multi-site clusters with decades of application dependencies. Salem Automation supports all scales. We begin every engagement with a consultation to assess your system architecture, application stack, hardware status, staffing, and SLA needs, then design a support program that fits your environment, not a one-size-fits-all template.

Support Lines

Salem Automation’s OpenVMS support is delivered through three service lines:

Remote System Administration (RSA)

A fully managed service that includes all features of lower tiers plus operational capabilities carried out on your behalf. 

Remote System Monitoring (RSM)

Includes proactive health checks, email-based alerts, and detailed reporting. When an issue is identified, you can engage the underlying support contract or open a ticket directly. 

OS Telephone Support

A reactive service built around an enterprise SLA with unlimited tickets. You get direct access to senior engineers on the first call, no Tier 1 or Tier 2 barriers.

OpenVMS 11

Application-Level Support

OpenVMS 10

Patching and Extended Lifecycle Support

Knowledge Transition Programs

Training

For organizations that want to build or refresh internal OpenVMS capability, Salem Automation offers both classroom and e-learning training options:

  • Programs cover OpenVMS system administration, DCL scripting, operational procedures, and platform fundamentals.
  • Training is available for new team members coming to OpenVMS for the first time and for experienced staff who need to expand their skills into areas they have not previously managed.
Why Work with Salem Automation

Salem Automation is recognized as a leader across multiple industries, including Legacy IT Infrastructure Solutions, Systems Integration, IT Analytics, Business Intelligence, Custom Software Programming, and Process Control Automation.

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Largest vtAlpha reseller in the Americas

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Proven expertise in complex Alpha environments

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Tailored migration strategies

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Full lifecycle support — from planning to optimization

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Deep understanding of legacy system challenges

FAQ

No. We specialize in maintaining and extending legacy OpenVMS applications written in FORTRAN, C, Pascal, VAX BASIC, and PowerBuilder—preserving your irreplaceable business logic without costly rewrites.

We support secure, phased data strategies: from RDB/SQL database maintenance and backup validation to controlled migration paths when modernization is pursued—all with full integrity checks and rollback planning.

Yes. Our managed OpenVMS support includes 24/7 monitoring, tiered SLAs, and multi-site coverage (US, EU, Latin America) designed for high-availability environments and complex, distributed deployments.

When properly maintained, yes. We implement hardening best practices, patch management, access controls, and audit-ready documentation to help your OpenVMS environment meet modern security and compliance expectations.

We offer structured training (classroom or e-learning) and knowledge-transition programs to build your team’s capability—reducing reliance on tribal knowledge and ensuring long-term operational continuity.

Ready for Reliable, Expert OpenVMS Support?

Salem Automation provides third-party OpenVMS support that keeps your environment secure, stable, and operational, whether you’re on legacy hardware, virtualized infrastructure, or a hybrid multi-site deployment.

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